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Questions relating to your Encore Account.

  • How do I download the Encore app?

    The Encore app is the best way to receive and reply to your job enquiries while on the go. Download the Google Android app here and the iOS app here.  ...

  • How do I reset my password?

    If you've forgotten your password or simply feel like a change, you can reset your password by following these simple steps: First make sure you have logged out of your account Then head to the musici...

  • How do I change my password?

    To change your password:  First make sure you are logged in. Then head to your Settings page here.  Find the Change password heading in the Account Settings section.  Enter your current password and y...

  • How do I delete my Encore account?

    We strive to ensure that Encore is helpful for all musicians, but you decide it's not for you, you can delete your Encore account by scrolling to the bottom of your settings page (here) and clicking P...

  • How do I reply to my Encore messages?

    You can find all your messages from both other Encore musicians and clients on your Messages dashboard here. You can reach your Messages dashboard by clicking on the Messages tab from your Dashboard (...

  • How do Encore musician referrals work?

    Referring a friend to Encore is not only a great way to help connect the music community but also gives you the chance to earn £20.  Here's how it works: Invite a friend to join Encore using your uniq...

  • How do I unsubscribe from emails?

    We try to make sure that every email we send you is packed with useful information, whether it be a job alert or a newsletter update. However, if you'd like to edit your email settings, simply head to...