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Managing your Booking

You can find answers to all your questions relating to managing bookings here.

  • How do I manage my booking on Encore?

    Once you've submitted your enquiry, you're ready to begin managing your booking. Here's how it works: 1. Receive applications Once you've submitted your enquiry, you'll be taken to your Enquiry page -...

  • How do I send a call request to a musician?

    If you need to speak to the musician over the phone, you can send a call request to a musician. This sends the musician a message including your phone number and a time when you'd like them to call yo...

  • 10 Top Tips for a Successful Music Booking

    So, you've got your artist booked for your event. You've made your payment so you don't have to worry about cash on the day, you've confirmed when and how they'll get there and depart, and they know e...

  • How do I message a musician?

    Once you've begun receiving applications for your job enquiry, you'll want to communicate with the musicians who you think look and sound the most promising.  Why get in touch? While you can learn a l...

  • What is the Encore Musician Replacement Service?

    At Encore, we pride ourselves on the security of our bookings service. That's why all bookings come with 24/7 support and our industry-level payment protection system. However, sometimes it may be the...

  • What is the Encore Cancellation Policy?

    In the event that you need to cancel your booking the conditions of the Encore Cancellation Policy apply. You can read the full details here.  ...

  • How do I review my musicians?

    Leaving reviews ensures Encore remains a transparent and trusted platform and helps musicians secure more bookings in future.  To review your musician after a booking: Click on your unique Enquiry pag...

  • What happens if someone cancels my booking?

    In the unlikely event that a musician you’ve booked through Encore cancels, please contact us immediately by emailing bookings@joinencore.com, messaging us on live chat, or calling 03305001560, and we...